Payments accepted via Paypal, credit and debit cards. Visa, MasterCard, Discover and American Express are accepted thru Paypal payment processing. Paypal account is not required for using credit card payment.
For verification purposes, please be sure to supply the correct billing information. This information must match with what the issuing company or bank has on file for you. We only ship to billing addresses that matches the credit card information and to Paypal verified shipping addresses.
The shipping cost for items is based on the item's size, weight, shipping method and delivery address. Ground shipping packages are shipped thru FedEx or UPS with order tracking. You will be able to select your preferred shipping method and view shipping charges before order is placed. At this time, we ship to anywhere in the United States. Orders are shipped with insurance.
Orders are normally processed within 2 weeks of receiving the order. The shipping time will depend on the shipping method you have selected. You will be able to track your order thru our website.
Eclipse Rover will only track our dealer's back-orders when you select "Track My Back-orders" during the checkout process. When the back-ordered item is available, we will contact you via email or phone to verify that your item is still needed and see if there is anything else you need added to that order.
Items shipped from Montana are not subject to State taxes.
The relationship we have built with our customers is very important to us. Eclipse Rover is committed to providing our customers with a secure website to shop and will only collect the personal information that is necessary to process your order or provide you with other services as described below.
Rest assured, access will be limited to the appropriate employees and will never be sold to another company. Please read the following information to learn more about how and why we collect information and how the information is safeguarded against misuse.
What information do we need when you place an order?
We will ask you to provide:
As our customer, we confidently assure that your personal information is transmitted over secure servers. We only ask for the information necessary to process your order.
You will have the option of saving this information in our secure system for future purchases.The information is stored in the form of a "cookie" in your computer. Even though you need cookies to be enabled to make an online purchase, it is not necessary to save information via cookie if you choose not to.
Eclipse Rover collaborates with government agencies and security organizations to prevent fraud and fraudulent use of your personal information. During fraud prevention investigations,we may share information with the agencies that assist us, as permitted and required by US law.Usage is strictly assigned to assist and prevent fraud investigations.
Our goal is to improve the quality of our website, tailor our products and services to suit your personal interests, track and/or analyze visiting patterns and resolve difficulties you may encounter while on our site.
We like to keep you informed about our latest merchandise, special offers, news, promotions & upcoming events through our online newsletter. In order to sign up, we request your name, zip code, date of birth and e-mail address. Rest assured, we will never share our subscriber list or any of our subscriber's personal information with outside parties.
An IP address is a computer identification number that is used any time your computer is connected to the Internet. Web serves, the computers that “serve up” web pages, identify your computer by its IP address. Eclipse Rover collects IP addresses for the purposes of system administration and to audit the use of our website. When visitors request pages from our website, our servers log the visitors’ IP addresses. We do not link IP addresses to anything personally identifiable, which means that a visitor’s session on our website will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to protect our services, site, customers or others.
Eclipse Rover takes every precaution to protect our users’ information. When users submit sensitive information via empirerc.com, their information is protected both online and off-line.
Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. Please be aware, however, that no data transmission over the Internet can be guaranteed to be 100%secure. As a result, while we strive to protect your personal information, Eclipse Rover cannot insure or warrant the security of any information you transmit to us or from our online products or services. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Eclipse Rover is committed to protecting your privacy. We use the information we collect on the site to service you and to enhance your overall browsing experience. We do not sell, trade, or rent your personal information to others.
Owner Joe Clark
Charging is dangerous! Please observe the below guidelines in ALL cases.
It is your responsibility to read the information in the users manual included with your vehicle. We recommend that you purchase and use a charging bag (available on eclipserover.com) or some form of metal containment.